Privacy Policy

Last updated: July 01, 2025

1. Introduction

Welcome to Siddharth Agarwal Classes (“we,” “our,” “us”). We value the trust you place in Siddharth Agarwal Classes. We respect your privacy and are committed to protecting your personal data. That’s why we insist upon the highest standards for secure transactions and customer information privacy. This Privacy Policy explains how we collect, use, store, share, and secure your information when you:

·        Visit our website www.siddharthagarwalclasses.com (“Website”)

·        Enroll in online/offline courses

·        Purchase educational materials via our e-commerce platform

·        Access online classes and encrypted digital content

By using our Website, you agree to the terms outlined in this Privacy Policy.

Interpretation

Words capitalized in this policy have specific meanings as defined in the sections below. These definitions apply whether the terms appear in singular or plural form.

Definitions

• Account: A unique account created for you to access our Service or its parts.
• Application: Refers to Siddharth Agarwal Classes, the official mobile or desktop application provided by us.
• Company: Refers to Siddharth Agarwal Classes.
• Cookies: Small files placed on your device to store browsing information.
• Country: Refers to India.
• Device: Any device such as a computer, smartphone, or tablet used to access the Service.
• Personal Data: Any information relating to an identified or identifiable individual.
• Service: The website, mobile application, or any other product operated by Siddharth Agarwal Classes.
• Service Provider: Any third-party that processes data on our behalf.
• Usage Data: Data collected automatically during your use of the Service.
• Website: Refers to our official website, accessible at https://siddharthagarwalclasses.com.
• You: The individual accessing or using our Service, or a legal entity represented by such individual.

2. Information We Collect

We collect personal information from you when you set up a free account with Siddharth Agarwal Classes. While you can browse some sections of our site without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.

We may collect the following information:

a) Personal Information:

·        Name, email address, phone number, postal address

·        Academic background (Information regarding Marks and Ranks) and Enrolment details

b) Payment Information:

·        Billing details such as address, contact number, and transaction records

·        We DO NOT store credit/debit card or banking information.

c) Account & Login Data:

·        Username, password (stored in encrypted form), and session tokens

d) Device & Technical Data:

·        IP address, browser type, device information, operating system, and cookies

·        Usage data such as pages visited, time spent, and referring URLs

e) Course & Interaction Data:

·        Progress in online classes, quiz/test performance, and support queries

·        Data from encrypted class streams and downloaded materials (access logs)

3. How We Use Your Information

We use collected data for:

·        Course registration and account creation

·        Payment processing and invoice generation

·        Secure delivery of online classes via end-to-end encryption to prevent unauthorized sharing

·        Sending course updates, study materials, and administrative notifications

·        Responding to student queries and providing technical support

·        Improving our website, products, and services through analytics

·        Compliance with legal obligations (tax, accounting, fraud prevention)

4. Use of Demographic and Profile Data

We use personal information to provide the services you request.

To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect fees owed; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.

In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data about our users’ activity on our website We identify and use your IP address to help diagnose problems with our server, and to administer our website.

Your IP address is also used to help identify you and to gather broad demographic information. We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, or income level). We use this data to tailor your experience at our site, providing you with content that we think you might be interested in–and to display content according to your preferences.

5. E-Commerce & Encrypted Content Delivery

·        All online classes purchased through our website are delivered via a secure, DRM-enabled streaming platform with AES encryption to prevent unauthorized downloads and redistribution.

·        Downloadable study materials are provided in password-protected or watermarked formats.

·        User access is monitored for unauthorized sharing or misuse.

6. Sharing of Information (Links to other Websites)

We do not sell or rent your personal information.

To Service Providers:

We may share personal information with others such as Hosting services, payment gateways, email services, analytics providers.

We may also share personal information with other corporate entities to:

·        help detect and prevent identity theft, fraud and other potentially illegal acts;

·        correlate related or multiple accounts to prevent abuse of our services.

To Government (Legal Compliance):

We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process.

We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to:

·        enforce our Terms or Privacy Policy;

·        respond to claims that an advertisement, posting or other content violates the rights of a third party; or

·        protect the rights, property or personal safety of our users or the general public.

With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.

7. Data Security

Our site has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.

·        All sensitive data (passwords, payment tokens, and content streams) are encrypted.

·        Our servers are hosted in secure, access-controlled environments.

·        We regularly conduct security audits and vulnerability assessments.

·        Despite robust measures, no system can be 100% secure. Users are advised to maintain strong passwords and keep login credentials confidential.

8. Cookies & Tracking Technologies

A “cookie” is a small piece of information stored by a Web server on a Web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. Siddharth Agarwal Classes places both permanent and temporary cookies in your computer’s hard drive. Siddharth Agarwal Classes’s cookies do not contain any of your personally identifiable information.

·        We use cookies, beacons, and tracking pixels to enhance user experience, analyze traffic, and personalize content.

·        You may manage cookie preferences through your browser settings.

9. Your Data Rights

Depending on applicable law, you may have the right to:

·        Access, update, or delete your personal data

·        Opt-out of marketing communications

·        Request a copy of the personal data we hold about you
For any such requests, contact us at: saclasses.order@gmail.com

10. Data Retention

We retain your information as long as:

·        Your account remains active or

·        Required to fulfill legal, accounting, or reporting obligations
Encrypted course access logs may be stored for fraud prevention up to 12 months.

11. Children’s Privacy

Our website is not directed at children under 13. We do not knowingly collect data from minors. If we learn a child has provided personal data, we will delete it immediately.

12. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of such websites.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically without notice. Changes will be updated with an “Effective Date”. Continued use of our services constitutes acceptance of the updated policy.

To make sure you are aware of any changes, please review this policy periodically.

14. Contact Us

For questions or privacy-related concerns, please contact:
Siddharth Agarwal Classes
Email: saclasses.order@gmail.com